About Us Seawhite of Brighton Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Seawhite of Brighton Ltd.
Avalon Court
Star Road Trading Estate
Partridge Green
West Sussex RH13 8RY
United Kingdom
Phone: (0)1403 711633 Fax: (0)1403 711258
Email: info [at] seawhite [dot] co [dot] uk
VAT GB 191 1003 09
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Checkout / Payment Methods:
For credit account holders you can choose the "Invoice with Order" option, whereby we'll send an invoice when the goods have been sent. No pre-payment is required. This is strictly only for schools, colleges and credit account holders.
We accept Visa, Mastercard, Maestro and Solo debit / credit cards. If you are shopping from abroad, place your order and your credit card company will convert the transaction to your own local currency. We use SagePay secure epayments for processing credit and debit card orders. You will be directed to this secure page at the checkout if paying by card. SagePay is the most widely used and trusted secure payment provider in the UK.
We accept cheques. Place your order on the net and choose the cheque option at the checkout. Please send the cheque to our address, made out to "Seawhite of Brighton Ltd." The order will be sent when the cheque has been received and cleared. Please put the order reference number with the cheque and if possible a copy of the order.
At the checkout you can also choose the "call us for payment" method, whereby we will call you for credit card details.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling
Standard Daytime Delivery
Order Value £55 - £100 excl. VAT £7.00 excl. VAT
Order Value Over £100 excl. VAT Free
Orders are sent by one of our couriers or our own delivery. A signature is required for all deliveries.
We can now use Parcelforce for Highlands and Islands, so our standard rates apply where possible.
Channel Islands are not under this, but the surcharge is normally reasonable. Please contact us for a rate.
Export
Please contact us for rates. Please email us for a quote: info@seawhite.co.uk
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| Delivery Schedule Delivery is normally 2 - 5 working days but can be longer in busy periods such as September / October. If you have specific delivery requirements please mention these at the checkout. Please note that to receive blocked orders for the start of September term we need the order by the end of July. |
| Back Orders If your item is not in stock, we will back order for you. If you wish to cancel a back order do let us know. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. If you are ordering from the EU and have a valid VAT registration number you can put this and VAT will not be charged by us. |
Credit Card Security Credit and debit card orders are processed via SagePay, the UK's biggest provider of secure internet payment. You will be taken to SagePay's secure pages to enter and send your details. We do not keep card details on file, nor do we see them at any stage. Payments will only be debited when authorised by us, not on submission of order.
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| Guarantee Our policy is one of continual improvement, consequently some product specifications may vary from those described in this price list. Seawhite reserve the right to change prices without prior notice. Please check goods on receipt of delivery and contact Seawhite within 3 days if there is a discrepancy. Claims for non-delivery, damaged or pilfered goods must be made within 7 days of invoice date. Claims made outside this period cannot be accepted. Carrier notes must be marked ‘damaged’ if a claim is to be considered; notes marked ‘unchecked’ are not acceptable. All goods are offered subject to availability. All sizes and weights quoted are approximate. |
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1403 711633 or fax us on +44 (0)1403 711258 or write to us at:
Seawhite of Brighton Ltd.
Avalon Court
Star Road Trading Estate
Partridge Green
West Sussex RH13 8RY
United Kingdom |
Privacy Policy Seawhite of Brighton Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Our 14-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty. Please note that we reserve the right to send back items to you that have been returned to us after 14 days unless they are faulty. Returning items to us, other than faulty items, is at your own cost.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms For non-prepaid orders payment terms are strictly 30 days from invoice date. Title of goods passes to purchaser only on full payment of appropriate invoice. |
Seawhite is ISO 9001 and 14001 Certified
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